kb777 Privacy Policy

1. Introduction

kb777 is a trusted and secure online betting and gaming platform for players in Bangladesh. Protecting our users' privacy is one of our highest priorities. This privacy policy describes how kb777 collects your personal information, the purposes for which it is used, with whom it may be shared, and the steps we take to protect your information.

By reading this policy, you will learn what your rights are and how you can manage your information. We always operate with transparency, and earning the trust of our users is our goal.

2. What Information Is Collected

Various types of information are collected when you register and use services on kb777. This information falls into two main categories:

2.1 Information You Provide Directly

Information you voluntarily provide to us includes:

• Full name, date of birth, and gender
• Email address and contact details
• Residential address
• Identity document information (for KYC verification)
• Payment information (bKash, Nagad, Rocket, Upay or bank account number)
• Transaction history and amounts
• Details of communications with the support team

2.2 Automatically Collected Information

Information collected automatically when you use our platform:

• IP address and device identification information
• Browser type and version
• Operating system information
• Time spent on the platform and pages visited
• Information collected through cookies and similar tracking technologies
• Information about gaming behaviour and preferences

3. Purposes of Using Information

Collected information is used only for legitimate purposes and in compliance with applicable laws and regulations. kb777 processes your information for the following purposes:

1. Account management: To create, verify, and maintain your account.
2. Identity verification: To complete the Know Your Customer (KYC) process and for age verification.
3. Financial transactions: To manage deposits, withdrawals, and other financial activities.
4. Service improvement: To personalise your experience and improve the quality of the platform.
5. Security assurance: To prevent fraud, money laundering, and other illegal activities.
6. Customer service: To resolve your complaints and questions.
7. Promotional communications: To send bonuses, offers, and promotional messages, subject to your consent.
8. Legal compliance: To meet applicable legal obligations.

4. Data Storage and Security

kb777 takes the highest technical and organisational measures to protect your personal information. Our security measures include:

• SSL encryption: All data transmissions are secured with 256-bit SSL encryption.
• Firewall protection: An advanced firewall system prevents unauthorised access.
• Regular security audits: Regular security audits are conducted by third-party experts.
• Restricted access: Only authorised personnel can access your personal information.
• Data retention policy: Information is not retained beyond the period required by legal necessity.

Please note, however, that no transmission of information over the internet or digital storage can be guaranteed to be completely secure. We strive to ensure the highest level of protection, but no method is 100% secure.

5. Sharing Information with Third Parties

kb777 does not sell or rent your personal information. However, information may be shared with third parties in the following circumstances:

5.1 Service Providers

Necessary information may be shared with trusted third-party partners for the provision of services such as payment processing, technical support, fraud prevention, and customer service. In such cases, they are obligated to use the information only for the contracted purpose.

5.2 Legal Obligations

Information may be disclosed as required by court orders, requests from government authorities, or to comply with applicable law.

5.3 Business Changes

In the event of a company merger, acquisition, or sale of assets, user information may be transferred. Users will be notified in advance in such cases.

6. Cookies Policy

The kb777 website uses cookies and similar technologies to improve your experience. Cookies are small data files stored in your browser.

6.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the platform, without which the site will not work properly.
• Functional cookies: Help remember your preferences and settings.
• Analytical cookies: Collect information about site usage to improve services.

You can control cookies by changing your browser settings. However, disabling certain cookies may affect some functionality of the site.

7. User Rights

As a user of kb777, you have the following rights:

1. Right of access: You have the right to know what information we hold about you.
2. Right to rectification: If there are any errors in your information, you may request that they be corrected.
3. Right to erasure: In certain circumstances you may request that your personal information be deleted, though this may not be possible where legal obligations exist.
4. Right to restrict processing: In certain circumstances you may request that the processing of your information be restricted.
5. Right to data portability: You have the right to receive your information in a structured and commonly usable format.
6. Right to object: You may object to the use of your information for marketing purposes.
7. Right to withdraw consent: You may withdraw your consent at any time.

To exercise these rights, please contact us directly.

8. Protection of Minors' Information

kb777 strictly prohibits the use of the platform by anyone under the age of 21. We do not knowingly collect any information from minors. Our age verification process ensures that only individuals aged 21 or above can use our services.

If it comes to our attention that a minor has registered on our platform, that account will be immediately closed and all collected information will be deleted.

9. International Data Transfers

To provide our services, your information may sometimes be processed internationally. In such cases we ensure that:

• Adequate data protection laws exist in the country to which the data is transferred.
• Applicable contractual safeguards are in place.
• Third parties are committed to complying with our privacy standards.

10. Data Retention Period

We retain your personal information only for as long as it is necessary to fulfil the purpose for which it was collected. Generally:

• Information for active accounts is retained for the entire period the account remains active.
• Information for closed accounts may be retained for up to five years to meet legal and regulatory obligations.
• Records of financial transactions are retained for the period prescribed by the relevant legal requirements.

11. Policy Changes

kb777 reserves the right to change or update this privacy policy at any time. In the event of any significant change, we will:

• Publish the updated policy on the website.
• Change the "Last Updated" date at the top of the page.
• For significant changes, a notification may be sent to the registered email address.

If you continue to use the platform after a change, you will be considered to have accepted the updated policy. We therefore recommend reviewing this policy regularly.

12. Withdrawal of Consent and Opt-Out

You may opt out of marketing communications at any time. To do so:

• Send a request to our support team by email.
• Let us know directly via 24/7 live chat.
• Change the notification settings in your account.